Ezrinix - Notice history

All systems operational

Operational
Operational

clients.flair.host - Operational

flair.host - Operational

control.flair.host - Operational

Operational

CHI-GAME-1 - Operational

MIA-GAME-1 - Operational

Operational

CHI-DB-1 - Operational

Notice history

Sep 2024

Path-Routed Services Packet Loss
  • Resolved
    Resolved

    Dear Users,

    We have received an update that the path-routed service packet loss hasn't been detected since it was originally detected at 11:31 PM/11:32 PM EST. All path-routed services are operational at this time. We thank you for your patience.

    Best Regards,

    Ezrinix Management

  • Investigating
    Investigating
    Our monitoring systems have detected packet loss on Path-routed services. All Path-routed services are operational currently. We have reached out to their team to assist with the investigation. Our team is continuing to monitor and will provide updates as needed. We apologize for the inconvenience.
Power Maintenance - September 19th, 2024
  • Completed
    September 19th, 2024 at 6:21 PM
    Completed
    September 19th, 2024 at 6:21 PM

    Maintenance has been completed successfully.

  • In progress
    September 19th, 2024 at 1:00 PM
    In progress
    September 19th, 2024 at 1:00 PM
    Maintenance is now in progress
  • Planned
    September 19th, 2024 at 1:00 PM
    Planned
    September 19th, 2024 at 1:00 PM

    Dear User,

    Please refer to a very important maintenance announcement that may have an impact on hosting services:

    Services Affected: Chicago, Illinois Data Center
    Start Date: September 19, 2024 @ 9 AM ET
    Estimated End Date: September 19, 2024 @ 6 PM ET

    Summary: SBA Edge will be performing minor equipment repairs to two (2) of the four (4) 1.6MW UPS systems. IT loads and peripheral systems are protected by (4) 2MW Caterpillar diesel engines. SBA engineering and necessary support personnel will be on-site.

    Impact on Customer: There is no expected interruption to service; however, transferring systems creates inherent risk. As a result, we have decided to notify our customers for transparency.

    Updates: We will provide updates via our status page throughout the maintenance. You can subscribe for alerts on our status page.

    If you have any questions, please don't hesitate to contact our client relations team via support ticket, live chat, or text us at (833) 383-9769. Thank you again for your cooperation and support.

    Sincerely,

    Ezrinix, LLC
    a: 1111B S Governors Avenue, #7311, Dover, DE 19904, USA
    e: hello@ezrinix.com
    p: +1 (833) 383-9769
    w: ezrinix.com

Planned Infrastructure Maintenance – September 2nd, 2024
  • Completed
    September 2nd, 2024 at 10:00 PM
    Completed
    September 2nd, 2024 at 10:00 PM
    Maintenance has completed successfully
  • Update
    September 2nd, 2024 at 9:57 PM
    In progress
    September 2nd, 2024 at 9:57 PM

    P-VPS-1 is now rebooting.

  • Update
    September 2nd, 2024 at 9:53 PM
    In progress
    September 2nd, 2024 at 9:53 PM

    P-VPS-1 will be rebooted in approximately 5 minutes.

  • Update
    September 2nd, 2024 at 9:49 PM
    In progress
    September 2nd, 2024 at 9:49 PM

    P-VPS-1 is now being rebooted.

  • Update
    September 2nd, 2024 at 9:49 PM
    In progress
    September 2nd, 2024 at 9:49 PM

    B-VPS-1 (CHI) has been rebooted.

  • In progress
    September 2nd, 2024 at 9:46 PM
    In progress
    September 2nd, 2024 at 9:46 PM

    Maintenance is now in progress.

  • Planned
    September 2nd, 2024 at 9:45 PM
    Planned
    September 2nd, 2024 at 9:45 PM

    Dear User,

    Please refer to a very important maintenance announcement that may have an impact on hosting services:

    Services Affected: Chicago VPS, Australia VPS
    Start Date: September 2nd, 2024 5:30 PM EST
    Estimated End Date:​ September 2nd, 2024 6:00 PM EST

    Summary: We will be conducting a reboot on all related VPS services to apply some software updates.

    Impact on Services: You may see your VPS appear on and offline several times during this time.

    Updates: We will provide updates via our status page throughout the maintenance. If you have any questions, please don't hesitate to contact our client relations team via support ticket or live chat.

    If you have any questions, please don't hesitate to contact our client relations team via support ticket, live chat, or text us at (833) 383-9769. Thank you again for your cooperation and support.

    Sincerely,

    Ezrinix, LLC
    a: 1111B S Governors Avenue, #7311, Dover, DE 19904, USA
    e: hello@ezrinix.com
    p: +1 (833) 383-9769
    w: ezrinix.com

Aug 2024

No notices reported this month

Jul 2024

B-VPS-1 Down
  • Resolved
    Resolved

    B-VPS Node is back up and running, therefore this incident is resolved at this time. We thank everyone for their patience in this.

  • Investigating
    Investigating
    We're investigating the cause of the machine being down at this time.
Planned Network Maintenance – July 13th, 2024
  • Completed
    July 13th, 2024 at 4:26 PM
    Completed
    July 13th, 2024 at 4:26 PM

    This was completed at 10:59 AM EST. Thanks for your patience.

  • In progress
    July 13th, 2024 at 2:30 PM
    In progress
    July 13th, 2024 at 2:30 PM
    Maintenance is now in progress
  • Planned
    July 13th, 2024 at 2:30 PM
    Planned
    July 13th, 2024 at 2:30 PM

    Dear User,

    Please refer to a very important maintenance announcement that may have an impact on hosting services:

    Services Affected: Chicago VPS - 134.195.121.0/24

    Start Date:​ July 13th, 2024 @ 10:30 AM EST

    Estimated End Date:​ July 13th, 2024 @ 11:00 AM EST

    Summary: We will be migrating the network IP block for some clients on 134.195.121.0/24 to 45.8.201.0/24.

    Impact on Services: Clients may experience network drops and machine reboots for the machines to obtain a new IP address that will be assigned to them.

    Updates: We will provide updates via our status page throughout the maintenance. You can subscribe for alerts on our status page (https://status.ezrinix.com).


    If you have any questions, please don't hesitate to contact our client relations team via support ticket, live chat, or text us at (833) 383-9769. Thank you again for your cooperation and support.

    Sincerely,

    Ezrinix, LLC
    a: 1111B S Governors Avenue, #7311, Dover, DE 19904, USA
    e: hello@ezrinix.com
    p: +1 (833) 383-9769
    w: ezrinix.com

Jul 2024 to Sep 2024

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